PLEASE READ THE FOLLOWING TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. TIGER AND ELEPHANT reserves the right to modify the existing terms and conditions at any time.
- Privacy and Security
- Payment and Prices
- Shipping and Delivery
- Return Policy
- Participation Disclaimer
- Copyright Notice
- 1. General
- 2. Privacy and Security
The customer's personal data is sent encrypted by SSL (Secure Socket Layer). Personal information is not shared or sold with any third parties.
- 3. Orders
All orders are made through our online store at WWW.TIGERANDELEPHANT.COM. Once an order is placed and confirmed, it can't be changed. If we are unable to deliver a specific item, the customer will be informed promptly and can either change the order or receive a refund.
- 4. Payment and Prices
We accept credit cards and PayPal. The payment process is handled by PayPal or Moneybookers.
In the event that a TIGER AND ELEPHANT product is mistakenly listed at an incorrect price, TIGER AND ELEPHANT reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. TIGER AND ELEPHANT reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, TIGER AND ELEPHANT shall issue a credit to your credit card account in the amount of the incorrect price.
- 5. Shipping and Delivery
Shipping and delivery are included. Normal delivery takes between 2-5 business days after order confirmation. There might be rare exceptions. Regrettably, we can't be held responsible for a late delivery.
Packaging is done with the utmost of care. After we turn it over to the postal service however, we can't be held liable for damages or delivery.
- 6. Return Policy
To ensure that you are completely satisfied with your shopping experience, we gladly offer returns and exchanges. If you are at all unfulfilled with your purchase, you may return the item(s) in its original form (unworn, with tags) within 14 days of receiving your order for refund or store credit. Returns must include all tags, accessories, and packaging. Returns made after 14 days will be returned to the customer. Before returning merchandise, please contact firstname.lastname@example.org. The shipping costs for returned merchandise are paid by the customer. If damage or loss occurs during shipping, we are not liable. It is recommended to send goods insured.
- 7. Participation Disclaimer
TIGER AND ELEPHANT does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute usergenerated content on the site, TIGER AND ELEPHANT is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, TIGER AND ELEPHANT reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to TIGER AND ELEPHANT in its sole discretion.
- 8. Copyright Notice
The TIGER AND ELEPHANT website is © 2010 Tiger And Elephant. All Rights Reserved. No portion of the website may be copied, reproduced, transmitted, derived, or otherwise used for any purpose without the prior written permission of TIGER AND ELEPHANT.
- 9. Jurisdiction
December 2010, Zurich, Switzerland